Policies
Returns & Exchanges
We want you to love your art. If something’s off, whether it arrived damaged or just isn’t what you expected, we’re here to help.
Quick Summary
- 45-day return window
- Easy exchanges: just return the item and re-order what you want
- You cover return shipping
- Damaged in transit? Send us a photo and we’ll replace it
How to Return an Item
We accept returns within 45 days of purchase.- Email hello@stampmypassport.com with your order number and the item you’d like to return.
- We’ll reply with return instructions. Return shipping costs are your responsibility.
- Once we receive and inspect the item, we’ll process your refund or store credit within 1 business day.
Damaged in Shipping? No Problem.
If your art shows up bent, crumpled, creased or otherwise beat up, you don’t need to send it back. Snap a photo of the damage (and the packaging, if possible) and email it with your order number to hello@stampmypassport.com. We’ll ship a free replacement ASAP.
Returning a Gift?
We’re happy to help with that too. As long as the item meets the return guidelines above, we can issue store credit instead of a refund to the original purchaser.
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to show up.
Last updated October 29, 2026.