Policies

Shipping

Most orders are packed and shipped by us from Fort Worth, Texas, and every order includes tracking.

Processing Time

Orders ship within 1 business day (no weekends or holidays). Orders with UPS shipping placed by 2 pm Central on a business day ship the same day. During high-volume periods shipments may be delayed by a few days, and we’ll email you if there’s a significant delay.

Where We Ship

We ship within the United States. UPS upgrades are available in the contiguous U.S. only. Alaska and Hawaii orders ship with free shipping only, so please allow extra time for delivery.

Shipping Options

Free Shipping: 3–5 business days
UPS 3 Day ($15): delivered 3 business days after it ships
UPS 2 Day ($22): delivered 2 business days after it ships

Framed Art

Framed art and picture frames are made and shipped by our framing partner, so they ship separately with free shipping (4–6 business days from your order). UPS upgrades don’t apply to framed items. If your order includes both, it may arrive in two packages.

Tracking

You’ll get a confirmation email with tracking info once your order ships. Tracking numbers become active within 24 hours. If you don’t see the email, please check your spam folder.

Damaged in Shipping? No Problem.

No need to return damaged items. Take photos of the damage (and the packaging, if possible), email them with your order number to hello@stampmypassport.com, and we’ll send a free replacement right away.

Returns

See our Returns & Exchanges policy, or email hello@stampmypassport.com. We’re here to help.

Address Changes

Need to fix your address? Email us as soon as possible. Once an order has shipped we may not be able to change it.

Last updated October 29, 2026.